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Writer's pictureWinnie Wong

Smart Travellers

Updated: Jan 7, 2021


Pandemic has changed our daily life, our behaviours and our needs in daily routine.

Surely it has also effect on our way of Travels and Holiday choices.


There are positive signals for the industry regarding global travellers’ planned shopping trends, but significant behavioural changes across all shopper segments are to be expected.


Travellers from all world regions will change their shopping behaviour in the post-pandemic travel retail environment as no choice but to create new experiences in the digital space.


Smart travellers will trust places with good governance and health systems.

The freedom to travel will be vital to the post-pandemic recovery.


My hope is that we will come out of the crisis with a better passenger experience by moving people through airports more efficiently and increasing confidence in health safety. I am optimistic that this will be a winning result for travellers, governments, the airline industry, and the economy.


“The new normal, post-pandemic travel retail environment will require brands and retailers to work together to offer more tech-enabled and engaging online shopping experiences for customers.

Digital delivery has become a necessity for most customers who are confined at home.

Skyra.app is a great solution for the Airports, Retailers & Brands, to reach customers.



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